Hepworth Wynn

Privacy Policy

Statement of intent | Collection of personal information | Storage of personal information | Sharing information | Cookies | I.P. Address | Access | Links | Job applications | Changes to This Privacy Policy | Contact |

Statement of intent

B.Hepworth and Company Limited (the “Company”) is committed to protecting and respecting your privacy. This Privacy Policy (together with the Company’s Conditions of Use) explains how and why the Company collects personal information about you. The Company is committed to responsible management of personal information in accordance with the Data Protection Act 1998 (“the Act”) and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Please read the following carefully to understand the Company’s views and practices regarding your personal data and how it will be treated.

For the purpose of the Act, the data controller is B.Hepworth and Company Limited, a company registered in England and Wales with company number 1585495 and whose registered office is at 2-4 Merse Road, North Moons Moat, Redditch, Worcestershire, B98 9HL.

Collection of personal information

In order for you to receive certain information and to use certain services on www.hepworthwiperspares.com (the “Website”) the Company may collect and process the following data about you:

  • Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to any services provided, posting material or requesting further services. The Company may also ask you for information when you report a problem with the Website.
  • If you contact the Company, a record of that correspondence may be kept by the Company.
  • The Company may also ask you to complete surveys that it uses for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through the Website and of the fulfilment of your orders.
  • Details of your visits to the Website and the resources that you access.
  • No simple collection.

When you provide this information to us you consent to our use of that information in accordance with the terms of this Privacy Policy. This information will be used to provide you with the goods and/or services that you have requested, to carry out obligations arising from any contracts entered into between you and the Company, to provide you with news and information about the Company’s goods and services and to notify you about changes to the Company’s goods and services. If you no longer want to receive such information please inform the Company spares@b-hepworth.com and it will stop sending it.

Storage of personal information

The Company will keep your personal information for as long as the Company needs it to provide its goods and/or services to you. The Company will try to keep personal information which it holds about you up to date, but if you think that the Company is holding information which is inaccurate or you are otherwise unhappy about the Company’s use of your personal information then please let the Company know.

The data that the Company collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for the Company or for one of its suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where the Company has given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. The Company asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although the Company will do its best to protect your personal data, the Company cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once the Company has received your information, the Company will use strict procedures and security features to try to prevent unauthorised access.

Sharing information

We will not sell the personal information that we collect from you. We use the personal information which we collect from you to help us provide our goods and/or services to you.  Your personal information may be disclosed to third parties:

  • Where data processing in relation to the Website is carried out for the Company by a third party and this means that the third party receives your personal information.
  • In the event that the Company sells or buy any business or assets, in which case the Company may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If the Company is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply its conditions of use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of the Company, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Some websites use “cookies” which are text only strings of information that the website you are visiting transfers to the cookie file of the browser on your computer. Their purpose is to identify users and to enhance the user’s experience by customising web pages. A cookie will usually contain the name of the domain from which the cookie has come, an expiry date for the cookie, and a value, which is usually a random generated unique number.

Types of Cookies
Cookies may be either first party cookies or third party cookies.  First party cookies are used by the website owner and third party cookies are used by a third party such as an advertiser or a web designer or a website host.
Cookies may be session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site or persistent cookies, which remain in the cookie file for much longer. How long persistent cookies remain in your browser depends on the duration given to the cookie.

Use of Cookies on Our Site
This site uses cookies to maintain the shopping basket contents and does not retain any personal or sensitive data.
This site also uses first party cookies to record on an anonymous basis

  • the precise time that you visit this site;
  • the precise web pages that you view;
  • the websites visited by you before and after you visit this site;
  • to compile anonymous, aggregated statistics that allow us to understand how users use this site to help us to improve the operation of this site

Please note that our cookies will not store your personal details. This site does not use third party cookies.

Refusing cookies

You are entitled to refuse the use of cookies on this Website.

You can refuse cookies by making modifying the settings in your browser.  However, if you select this setting you may be unable to access certain parts of the Website.  Unless you have advised your browser setting so that it will refuse cookies, the system will issue cookies when you log on to the Website.

For more information about how to manage cookies visit http://www.allaboutcookies.org/

I.P. Address

The Website logs information about your computer, including your Internet Protocol (I.P.) address (all computers that are linked to the Internet have an I.P. address), operating system and browser type for system administration. An I.P. address and other statistical data does not provide identifiable personal information.


You are entitled under the Data Protection Act 1998 to a copy of the personal information that the Company holds about you if you apply to us in writing. We may make a small charge (of no more than £10) for dealing with any such request.


The Website provides links to other websites. This Privacy Policy applies only to this Website and the Company is not responsible for the privacy practices of third party sites.  Please check these practices before you submit any personal data to any other websites.

Job applications

The Company may from time to time accept online job applications. These applications require the provision of personal information some of which may be sensitive information, for example information relating to racial or ethnic origin for equal opportunity purposes. By completing our job application form you explicitly consent to the Company processing the information in connection with your application, please email us info@b-hepworth.com. If you prefer not to submit the application via the Internet you may print it out and post it to the Company at 2-4 Merse Road, North Moons Moat, Redditch, Worcestershire B98 9HL, United Kingdom

Changes to This Privacy Policy

Any changes the Company may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 4 Merse Road, North Moons Moat, Redditch, Worcestershire B98 9HL, United Kingdom OR please email spares@b-hepworth.com.


This is the basket Message

This is the basket Message